Frequently Asked Questions

Find answers to common questions about visiting, passes, bookings, LEGO sets, and play at BrickTown.

Can we skip paying GST?
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No

Can we build any set?
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Set access depends on the time you choose to build. 1 Hour: Sets up to 250 pieces 2 Hours: Larger sets up to 500 pieces All-Day Pass: Bigger sets, generally 600+ pieces Some of our largest builds, such as the Artemis Space Launch System, Medieval Town and Harry Potter Castle, may take up to two days and require an extended play option or membership.

Do I need to book in advance or can we walk in?
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You can walk in anytime during our open hours! However, we recommend booking in advance on weekends and holidays to guarantee your spot.

What age groups is BrickTown suitable for?
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We welcome kids from 2 years and up. Duplo Zone is best for toddlers, while older kids can explore Free Play, Core Builds, Premium Picks, and Ultra Builds.

What if my child doesn’t finish a build?
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We want you to plan the build time according to the size of the set. And try to complete the set on the same day. Some sets do take two days. For example the Nasa Artemis or the Harry Potter castle. In such cases we will preserve it for the next day. And a Membership Plan. is needed for the same. All-Day sets around For single sessions, they can continue as long as the session time lasts.

Visiting BrickTown

What is BrickTown?
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BrickTown is a dedicated LEGO® play space where children can build, explore and create using a wide collection of LEGO sets and bricks.

What age group is BrickTown suitable for?
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BrickTown is best suited for children aged 3 years and above. We have different building options depending on the child’s age and experience.

What are your opening hours?
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Mon–Fri: 11 AM – 9 PM Sat–Sun: 10 AM – 9 PM

Do I need to book before visiting?
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Walk-ins are welcome, subject to availability. Advance booking is recommended on weekends and holidays.

How long can my child play?
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You can choose from our available play-session options and passes. The LEGO sets available for building depend on the duration of your session.

What is BrickTown?
icon

BrickTown is a dedicated LEGO® play space where children can build, explore and create using a wide collection of LEGO sets and bricks.

What age group is BrickTown suitable for?
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BrickTown is best suited for children aged 3 years and above. We have different building options depending on the child’s age and experience.

What are your opening hours?
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We are open every day from 11 AM to 9 PM.

Do I need to book before visiting?
icon

Walk-ins are welcome, subject to availability. Advance booking is recommended on weekends and holidays.

How long can my child play?
icon

You can choose from our available play-session options and passes. The LEGO sets available for building depend on the duration of your session.

What is BrickTown?
icon

BrickTown is a dedicated LEGO® play space where children can build, explore and create using a wide collection of LEGO sets and bricks.

What age group is BrickTown suitable for?
icon

BrickTown is best suited for children aged 3 years and above. We have different building options depending on the child’s age and experience.

What are your opening hours?
icon

We are open every day from 11 AM to 9 PM.

Do I need to book before visiting?
icon

Walk-ins are welcome, subject to availability. Advance booking is recommended on weekends and holidays.

How long can my child play?
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You can choose from our available play-session options and passes. The LEGO sets available for building depend on the duration of your session.

LEGO Sets & Building

Can my child choose any LEGO set?
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Sets are offered based on the duration of your session. For shorter sessions, we provide sets that can reasonably be completed within that time.

What sets are available for a 1-hour session?
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One-hour sessions generally include small and medium sets of up to approximately 250 pieces.

What about larger LEGO sets?
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Two-hour sessions provide access to larger builds. Sets with 600+ pieces are generally reserved for members or All-Day Pass holders and may be reserved in advance.

Can I see your LEGO collection before visiting?
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Yes. You can browse our collection online. Regular sets are provided based on availability when you visit, while selected larger sets can be reserved in advance.

What if my child finishes a set early?
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They can continue their session with another suitable build or enjoy our free-building areas, depending on availability.

Can parents help children build?
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Yes! Parents are welcome to build together with their child.

Can we take the LEGO set home?
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No. LEGO sets and bricks are for use inside BrickTown only.

Can my child choose any LEGO set?
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Sets are offered based on the duration of your session. For shorter sessions, we provide sets that can reasonably be completed within that time.

What sets are available for a 1-hour session?
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One-hour sessions generally include small and medium sets of up to approximately 250 pieces.

What about larger LEGO sets?
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Two-hour sessions provide access to larger builds. Sets with 600+ pieces are generally reserved for members or All-Day Pass holders and may be reserved in advance.

Can I see your LEGO collection before visiting?
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Yes. You can browse our collection online. Regular sets are provided based on availability when you visit, while selected larger sets can be reserved in advance.

What if my child finishes a set early?
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They can continue their session with another suitable build or enjoy our free-building areas, depending on availability.

Can parents help children build?
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Yes! Parents are welcome to build together with their child.

Can we take the LEGO set home?
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No. LEGO sets and bricks are for use inside BrickTown only.

Can my child choose any LEGO set?
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Sets are offered based on the duration of your session. For shorter sessions, we provide sets that can reasonably be completed within that time.

What sets are available for a 1-hour session?
icon

One-hour sessions generally include small and medium sets of up to approximately 250 pieces.

What about larger LEGO sets?
icon

Two-hour sessions provide access to larger builds. Sets with 600+ pieces are generally reserved for members or All-Day Pass holders and may be reserved in advance.

Can I see your LEGO collection before visiting?
icon

Yes. You can browse our collection online. Regular sets are provided based on availability when you visit, while selected larger sets can be reserved in advance.

What if my child finishes a set early?
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They can continue their session with another suitable build or enjoy our free-building areas, depending on availability.

Can parents help children build?
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Yes! Parents are welcome to build together with their child.

Can we take the LEGO set home?
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No. LEGO sets and bricks are for use inside BrickTown only.

Parents & Younger Children

Does a parent need to stay with the child?
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For younger children, we recommend that a parent or guardian stays and assists as required. Please check with our team for the current unattended-child policy.

Do adults need to pay?
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Please refer to our current pricing or contact the BrickTown team for the applicable adult-entry policy.

Do you have LEGO DUPLO® for younger children?
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Yes. We have a dedicated DUPLO building area suitable for younger builders.

Does a parent need to stay with the child?
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For younger children, we recommend that a parent or guardian stays and assists as required. Please check with our team for the current unattended-child policy.

Do adults need to pay?
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Please refer to our current pricing or contact the BrickTown team for the applicable adult-entry policy.

Do you have LEGO DUPLO® for younger children?
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Yes. We have a dedicated DUPLO building area suitable for younger builders.

Does a parent need to stay with the child?
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For younger children, we recommend that a parent or guardian stays and assists as required. Please check with our team for the current unattended-child policy.

Do adults need to pay?
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Please refer to our current pricing or contact the BrickTown team for the applicable adult-entry policy.

Do you have LEGO DUPLO® for younger children?
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Yes. We have a dedicated DUPLO building area suitable for younger builders.

Passes & Memberships

Do you offer memberships or multi-visit passes?
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Yes. We offer FlexiPass and SuperPass options for families who visit regularly.

What is the FlexiPass?
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FlexiPass includes 5 sessions and is ideal for families looking for better value across multiple visits. It is valid for 3 months.

What is the SuperPass?
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SuperPass includes 20 sessions and is especially suited for frequent builders, children who want to work on larger sets, longer visits, and families who want to share the pass between siblings. It is valid for 3 months.

Do you offer memberships or multi-visit passes?
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Yes. We offer FlexiPass and SuperPass options for families who visit regularly.

What is the FlexiPass?
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FlexiPass includes 5 sessions and is ideal for families looking for better value across multiple visits. It is valid for 3 months.

What is the SuperPass?
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SuperPass includes 20 sessions and is especially suited for frequent builders, children who want to work on larger sets, longer visits, and families who want to share the pass between siblings. It is valid for 3 months.

Do you offer memberships or multi-visit passes?
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Yes. We offer FlexiPass and SuperPass options for families who visit regularly.

What is the FlexiPass?
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FlexiPass includes 5 sessions and is ideal for families looking for better value across multiple visits. It is valid for 3 months.

What is the SuperPass?
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SuperPass includes 20 sessions and is especially suited for frequent builders, children who want to work on larger sets, longer visits, and families who want to share the pass between siblings. It is valid for 3 months.

Practical Questions

Is food available at BrickTown?
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A small selection of snacks and beverages is available. You’re also welcome to bring your own food or order from outside during your visit.

Where is BrickTown located?
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BrickTown is located in Kasavanahalli, off Sarjapur Road, Bengaluru, on the 2nd floor above EasyBuy.

Is BrickTown air-conditioned?
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Yes. BrickTown is fully air-conditioned.

How do I contact BrickTown?
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You can contact us through WhatsApp, Instagram or the contact details listed on our website.

Is food available at BrickTown?
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A small selection of snacks and beverages is available. Outside food is generally not permitted during regular play sessions.

Where is BrickTown located?
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BrickTown is located in Kasavanahalli, off Sarjapur Road, Bengaluru, on the 2nd floor above EasyBuy.

Is BrickTown air-conditioned?
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Yes. BrickTown is fully air-conditioned.

How do I contact BrickTown?
icon

You can contact us through WhatsApp, Instagram or the contact details listed on our website.

Is food available at BrickTown?
icon

A small selection of snacks and beverages is available. Outside food is generally not permitted during regular play sessions.

Where is BrickTown located?
icon

BrickTown is located in Kasavanahalli, off Sarjapur Road, Bengaluru, on the 2nd floor above EasyBuy.

Is BrickTown air-conditioned?
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Yes. BrickTown is fully air-conditioned.

How do I contact BrickTown?
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You can contact us through WhatsApp, Instagram or the contact details listed on our website.